{"id":4146,"date":"2020-11-13T18:07:00","date_gmt":"2020-11-13T18:07:00","guid":{"rendered":"https:\/\/sprocketnetworks.com\/?page_id=4146"},"modified":"2021-03-02T22:27:06","modified_gmt":"2021-03-02T22:27:06","slug":"support","status":"publish","type":"page","link":"https:\/\/sprocketnetworks.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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Support<\/p>\n

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We’re here for you!<\/h1>\n

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Email<\/h3>\n

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<\/a>To create a support ticket: support@sprocketnetworks.com<\/a><\/p>\n

For billing\/customer service:
billing@sprocketnetworks.com<\/a><\/p>\n

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Phone<\/h3>\n

[\/et_pb_text][et_pb_divider color=”#ff7748″ divider_weight=”2px” _builder_version=”4.4.1″ width=”30px” max_height=”3px” custom_margin=”||||false|false” locked=”off”][\/et_pb_divider][et_pb_text _builder_version=”4.6.5″ text_font_size=”16px” text_line_height=”2em” locked=”off”]<\/p>\n

214.989.6700<\/p>\n

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Hours<\/h3>\n

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Monday: 8am – 5pm<\/p>\n

Tuesday: 8am – 5pm<\/p>\n

Wednesday: 8am – 5pm<\/p>\n

Thursday: 8am – 5pm<\/p>\n

Friday: 8am – 5pm<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.4.0″][et_pb_contact_form use_spam_service=”on” recaptcha_list=”sprocketnetworkscom-0″ email=”info@sprocketnetworks.com” success_message=”Message Received! ” submit_button_text=”Send Message” _builder_version=”4.6.5″ form_field_background_color=”#ffffff” form_field_font_size=”16px” form_field_line_height=”2em” custom_button=”on” button_text_size=”12px” button_text_color=”#ffffff” button_bg_color=”#081540″ button_border_width=”0px” button_border_radius=”0px” button_letter_spacing=”2px” button_font=”Josefin Sans|700||on|||||” button_custom_padding=”15px|20px|15px|20px|true|true” max_width=”700px” module_alignment=”center” custom_margin=”||0px||false|false” border_width_all=”1px” border_color_all=”rgba(0,0,0,0.15)”][et_pb_contact_field field_id=”Name” field_title=”Name” fullwidth_field=”on” _builder_version=”4.4.1″ form_field_line_height=”1.1em” custom_margin=”||20px||false|false” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” fullwidth_field=”on” _builder_version=”4.4.1″ form_field_line_height=”1.1em” custom_margin=”||20px||false|false” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”4.4.1″ form_field_line_height=”1.1em” custom_margin=”||20px||false|false” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” 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custom_padding__hover=”|||”][et_pb_image src=”https:\/\/sprocketnetworks.com\/wp-content\/uploads\/2020\/10\/sprocket_white.png” title_text=”sprocket_white” _builder_version=”4.6.5″ _module_preset=”default” width=”50%” module_alignment=”left” custom_margin=”|||0px|false|false”][\/et_pb_image][et_pb_text admin_label=”Text” _builder_version=”3.27.4″ text_font=”Source Sans Pro||||” text_text_color=”#aaaaaa” text_font_size=”16″ text_line_height=”1.5em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”300px” custom_margin=”||30px|” custom_margin_tablet=”||10px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”0px|||” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

Empowering Texas with unlimited, ultra-fast fiber connectivity. Experience the local, trust-worthy internet alternative today.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.6.5″ text_font=”Source Sans Pro||||” text_text_color=”#aaaaaa” text_font_size=”12″ text_line_height=”1.5em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”300px” custom_padding=”0px|||” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

\u00a9 2020 Sprocket Networks, Inc.<\/p>\n

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MEET SPROCKET<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.6.5″ text_font=”Source Sans Pro||||” text_text_color=”#ffffff” text_font_size=”18″ text_line_height=”2.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|||” hover_enabled=”0″ use_border_color=”off” border_color=”#ffffff” border_style=”solid” sticky_enabled=”0″]Residential<\/a><\/span>
\nBusiness<\/a><\/span>
\nProperty Owners<\/a><\/span>
\nContact<\/a><\/span>
\nSupport<\/a><\/span>
\nPolicies & Terms of Service<\/a><\/span>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”3.27.4″ text_font=”Source Sans Pro|on|||” text_text_color=”#666666″ text_font_size=”18″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||8px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

FOLLOW US<\/p>\n

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facebook<\/p>\n

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Twitter<\/p>\n

[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”instagram” _builder_version=”4.6.5″ background_color=”#ea2c59″ bg_color=”#dd4b39″ link_shape=”circle” follow_button=”off” url_new_window=”off”]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

SupportWe’re here for you!EmailTo create a support ticket: support@sprocketnetworks.com For billing\/customer service: billing@sprocketnetworks.com Phone214.989.6700HoursMonday: 8am – 5pm Tuesday: 8am – 5pm Wednesday: 8am – 5pm Thursday: 8am – 5pm Friday: 8am – 5pmEmpowering Texas with unlimited, ultra-fast fiber connectivity. Experience the local, trust-worthy internet alternative today.\u00a9 2020 Sprocket Networks, Inc.MEET SPROCKETResidential Business Property Owners Contact […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/sprocketnetworks.com\/wp-json\/wp\/v2\/pages\/4146"}],"collection":[{"href":"https:\/\/sprocketnetworks.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sprocketnetworks.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sprocketnetworks.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sprocketnetworks.com\/wp-json\/wp\/v2\/comments?post=4146"}],"version-history":[{"count":3,"href":"https:\/\/sprocketnetworks.com\/wp-json\/wp\/v2\/pages\/4146\/revisions"}],"predecessor-version":[{"id":4151,"href":"https:\/\/sprocketnetworks.com\/wp-json\/wp\/v2\/pages\/4146\/revisions\/4151"}],"wp:attachment":[{"href":"https:\/\/sprocketnetworks.com\/wp-json\/wp\/v2\/media?parent=4146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}